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Repair Guy came and also fixed the pipeline and submitted a case for damages. Pipeline leaked once more following day and he came buy and also repaired it once again. By this time the ceramic tiles where showing up and also rug was destroyed. I had a professional come by and also examined the damages and sent out the Safe action Firm a fixing quote.



We have actually called and left messages numerous times and no one returns our telephone calls to allow us know what is going on. Many phone calls over 3 months and no return calls.

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They left a mess in the driveway, cellar as well as one person vomited in front lawn. Broke bathroom as well as it leaked in cellar after salesman said they would need to remove it.

After duplicated conversations as well as them not showing up we informed them to take care of the leaky window. Again was told they do not do windows and also were told the home window needs to be changed. Desired Result, Invoicing adjustment, We talked to the consumer on October 5th and also all concerns have actually been resolved with the exemption of the home window.

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I was told to obtain estimate and also then they would certainly decide if the home window repair or substitute would be covered. He (James) would certainly have to take it to his superiors to see if it would certainly be approved.

09/23/2021On Aug 3, 2021 I gave a $2000 down payment to acquire a walk in bathtub. My finance never ever got accepted and I have actually been calling to get my down payment returned.

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The reimbursement was processed right into accounts payable that day. I shouldn't have to call all find the numbers I can find to get my refund. It is an actual inconvenience to hold up an additional company that is supplying the same service to wait till I obtain my cash back.

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When I attempted to utilize the bathtub, the circuit breaker kept stumbling. On Jan 21, 2021, I attempted to use the bathtub. My little girl kept resetting the breaker but it stumbled every have a peek at this site single time I attempted anything on the tub. I called Amir and he appeared Jan 26. He inspected whatever out and also informed me he needed to order some components.


I told her that a person had currently appeared and also was caring for it. (proceeded) Preferred Result, I want this tub out of my home, my try this site total refunded, $2,500 for the updated hot water heater that, I am writing to react to Ms. ***'s grievance. First, I intend to say sorry for the concerns she has had with her walk-in bathtub.

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We have actually gotten in touch with Ms - bath remodel charleston sc,. *** and also we are mosting likely to change her existing walk-in bathtub with a brand-new walk-in bathtub of the same design and also dimension with the same warranty. Once the brand-new walk-in tub is installed and also she is totally pleased with the bathtub and the installation, we will address the hassle she has experienced during the duration where she was unable to use her walk-in bathtub.

We are not able to read the add-on filed by Ms. ***. *** Paper Affixed *** This is an extension of my previous complaint that was not resolved to meet my satisfaction.

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Brian ******* called and also stated he wants to get me an entirely brand-new tub. I asked him what type of payment I would certainly enter enhancement to a new bathtub. Every single time I asked him, he would certainly state, we will certainly have to wait to see what prices are involved with the new tub.

Saturday, June 26, my brand-new bathtub was lastly installed. After the brand-new bathtub was set up, he said it was out of his hands and an additional department would certainly be handling the finances.

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On July 13, I had actually a missed out on call from a person from financing. When I ultimately obtained him, he began out stating they normally pay $100 a month however because it had been six months, he would certainly provide me $200 a month.

He said, well I could have gotten you a booster. He claimed he would offer me an extra $1,000 off due to the fact that of the water heating system.

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